Customer Community

A performance overview of your Koenig & Bauer Rapidas, easiest collaboration with our Koenig & Bauer Support - our customer portal - the Koenig & Bauer Customer Community - increasingly combines numerous digital services for our customers in one user-friendly interface. 

Our Customer Community gives you access to information and individual support for your Koenig & Bauer Rapidas at any time and from anywhere.

Your benefits

  1. Access to performance data of your Koenig & Bauer Rapida *
  2. Access to performance overview as PDF file *
  3. Overview of all open and closed service cases 
  4. Creation of new service cases
  5. Easy collaboration with Koenig & Bauer Service on service cases
  6. Direct ordering of consumables via the web stores of our "Preferred Consumables Partners" **

24/7 access to information and services 

* Performance reports are part of a remote maintenance or service contract and require a signed data release statement. 
* Remote maintenance service is included during warranty. 
** As of 01/2021: available in Germany and France

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