Customer Community
A performance overview of your Koenig & Bauer Rapidas, easiest collaboration with our Koenig & Bauer Support - our customer portal - the Koenig & Bauer Customer Community - increasingly combines numerous digital services for our customers in one user-friendly interface.
Our Customer Community gives you access to information and individual support for your Koenig & Bauer Rapidas at any time and from anywhere.
Your benefits
- Access to performance data of your Koenig & Bauer Rapida *
- Access to performance overview as PDF file *
- Overview of all open and closed service cases
- Creation of new service cases
- Easy collaboration with Koenig & Bauer Service on service cases
- Direct ordering of consumables via the web stores of our "Preferred Consumables Partners" **
* Performance reports are part of a remote maintenance or service contract and require a signed data release statement.
* Remote maintenance service is included during warranty.
** As of 01/2021: available in Germany and France