Faith with a Plan

Gone are the days when the after-sales & service domain played the role of a customer service department which merely had to sort out problems. Preventive maintenance of production facilities reduces malfunctions and prevents the emergence of emergency situations. It also increases the systems’ service lives. Regular servicing and maintenance activities preventively secure the reliability of the production operation, improve the satisfaction levels of operative employees and sustainably strengthen customer loyalty.

Qualified personnel make it possible for several companies to independently carry out as many device servicing operations as possible. Predictive maintenance enables companies to predict the ideal point in time for repairs or device replacements in advance. Predictability saves time and money.

Located in Wipperfürth, Germany, with more than 350 employees in the research & development, production and sales departments, HEW-KABEL develops and manufactures client-specific cables and lines for domestic and foreign clients.

The group of clients includes companies belonging to the automobile industry, the medical technology sector, the robotics domain, the control technology sector and the energy machine construction domain. The number of diverse cable solutions is very large indeed. The individual customer support offerings are supported by HEW-KABEL's multi-year experience and extensive service portfolio. The internal processes are subject to the most stringent requirements associated with quality management.

"The high qualification level of our dedicated employees from the production department makes it possible for us to respond to our clients' special wishes in a speedy, flexible and often creative manner."